All items are second hand and are sold without guarantees. Before you remove them from the premises you must check that you are satisfied with their condition. Once you have taken them away we will not refund you.
Refunds
The booking fee will be refunded by us, but any further refunds must be obtained directly from the seller, for example if you paid in advance before checking the item.
Once the seller notifies us of a booking fee refund it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shopmyhome@movingon.co.za